Webinar: Increasing Add-On Sales and Customer Satisfaction

Insight into Tele2’s change management efforts using Organisational Behaviour Management (OBM)—a behavioural psychology method for changing behaviour.

In this webinar, you’ll get an in-depth theoretical look at the OBM methodology and hear how we implemented it in practice at Tele2, which led to both increased add-on sales and customer satisfaction.

Participants: Erik Matton, CEO of Behaviour Design Group; Christofer Palm Olofsson, Manager of B2B Voice Implementation at Tele2.